Loading…
SEPA Disaster Training Institute 2025
Venue: Revolution clear filter
arrow_back View All Dates
Friday, April 25
 

9:00am EDT

Client Care Program Overview
Friday April 25, 2025 9:00am - 9:30am EDT
Client Care Program Overview is a 20-minute, basic level, web-based or virtual or instructor-led course. This course establishes a common understanding for how the Red Cross helps individuals, families and communities recover from disasters.
Friday April 25, 2025 9:00am - 9:30am EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An Overview
  • Recommended Pre-requisites None

9:30am EDT

Client Care Program: Disaster Client Intake
Friday April 25, 2025 9:30am - 11:30am EDT
Client Care Program: Disaster Client Intake is a basic level course for disaster workers who will need to conduct client intake during steady state and while supporting disaster relief operations (DROs). A participant who completes this online course will be qualified to perform these tasks.
Friday April 25, 2025 9:30am - 11:30am EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An OverviewClient Care Program Overview

11:30am EDT

Detailed Damage Assessment for Disaster Action Team Response Operations
Friday April 25, 2025 11:30am - 12:00pm EDT
Detailed Damage Assessment for Disaster Action Team Response Operations is a 30-minute, basic level, web-based or virtual or instructor-led course. This course is designed to train Disaster Action Team (DAT) members on how to perform a detailed damage assessment to determine client qualification for Immediate Assistance which is the financial assistance provided to clients under the Client Care Program.
Speakers
Friday April 25, 2025 11:30am - 12:00pm EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An Overview; Client Care Program Overview

1:00pm EDT

Client Care Program: Document Review for Intake Workers
Friday April 25, 2025 1:00pm - 1:30pm EDT
Client Care Program: Document Review for Intake Workers is a basic level, web-based or virtual instructor-led training. This course augments the Client Care Program: Disaster Client Intake training and focuses on the process for accurately completing Identity and Address confirmations.  
Friday April 25, 2025 1:00pm - 1:30pm EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An Overview, Client Care Program Overview, Client Care Program: Disaster Client Intake

1:30pm EDT

Client Care Program: Conducting Follow-up
Friday April 25, 2025 1:30pm - 3:00pm EDT
Client Care Program: Conducting Follow-Up is a basic level course designed to teach the process for conducting follow-up as a part of the Client Care Program through instruction, RC Care demonstration and follow-up participant practice in the RC Care Sandbox so caseworkers and supervisors can successfully execute assigned duties.
Friday April 25, 2025 1:30pm - 3:00pm EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An Overview • Client Care Program Overview • Client Care Program: Disaster Client Intake

3:00pm EDT

Client Care Program: Recovery Planning
Friday April 25, 2025 3:00pm - 4:00pm EDT
Client Care Program: Recovery Planning is a basic level course designed to teach the process for recovery planning as a part of the Client Care Program through instruction, RC Care demonstration and follow-up participant practice in the RC Care Sandbox so caseworkers and supervisors can successfully execute assigned duties.
Friday April 25, 2025 3:00pm - 4:00pm EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An Overview; Client Care Program Overview; Client Care Program: Disaster Client Intake

4:00pm EDT

Shelter Resident Transition with RC Care
Friday April 25, 2025 4:00pm - 5:00pm EDT
Shelter Resident Transition with RC Care is a basic level course designed to teach Shelter Resident Transition (SRT) Caseworkers having conversations with the primary client to capture their information in a new case and capture their shelter transition roadblocks using the SRT Service in RC Care.
Friday April 25, 2025 4:00pm - 5:00pm EDT
Revolution
  Mass Care SRT
  • REQUIRED Prerequisites Disaster Cycle Services: An Overview; Client Care Program Overview; Client Care Program: Disaster Client Intake
 
Share Modal

Share this link via

Or copy link

Filter sessions
Apply filters to sessions.
Filtered by Date -